January 26, 2021

#0090 – GROWING THROUGH DIFFICULT CONVERSATIONS – KEN CLOKE

Episode Highlights

  • Resolving relationship conflict
  • Knowing personal negotiables and non-negotiables
  • Core non-negotiables should not miss dignity, respect, and having your idea
  • Practicing respect and being open-minded while conducting difficult conversations
  • Understanding cultural differences respectfully and building a rapport by asking genuine questions
  • Curious question samples that will help you flourish relationships
  • How is social media helping or damaging us from having in-person difficult conversations
  • Core skills on building relationships
  • How growing your emotional intelligence will help you build better relationships
  • The importance of learning mediation skills
  • Handling the mediation table
  • The mental process of a mediator that needs to stay calm and collected
  • Negotiating your own biases
  • Facing your own biases
  • Relationship with self and others
  • Having deep and meaningful conversations with your partner
  • Type of questions to ask

Kenneth Cloke is Director of the Center for Dispute Resolution and a mediator, arbitrator, facilitator, coach, consultant and trainer, specializing in communication, negotiation, and resolving complex multi-party disputes, including marital, divorce, family, community, grievance and workplace disputes, collective bargaining negotiations, organizational and school conflicts, sexual harassment, discrimination, and public policy disputes; and designing preventative conflict resolution systems.

 

His university teaching includes mediation, law, history, political science, conflict studies, urban studies, and other topics at several colleges and universities. He is or has recently been an Adjunct Professor at Pepperdine University School of Law; Southern Methodist University; USC, Global Negotiation Insight Institute at Harvard Law School and Omega Institute; Albert Einstein College of Medicine, Cape Cod Institute; University of Amsterdam ADR Institute; Saybrook University; Massey University (New Zealand). He has done conflict resolution work in Armenia, Australia, Austria, Bahamas, Brazil, Canada, China, Cuba, Denmark, England, Georgia, Greece, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Nicaragua, Pakistan, Puerto Rico, Scotland, Slovenia, Spain, Thailand, Turkey, Ukraine, USSR, and Zimbabwe. He is founder and first President of Mediators Beyond Borders.

To learn more about Ken visit www.kencloke.com or connect with him on LinkedIn HERE.

 

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